Kit Steel Customer Satisfaction Survey 2024 - Kit Steel

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info@kitsteel.ca

100 Downs Drive, Welland Ontario

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Customer Satisfaction Survey 2024

1. How good is the quality of our products?*(Required)

Our products are usually poor - wrong dimensions, quantities, or types

Our products are sometimes not in the correct dimensions, quantities, or types

Our products are as good as you would normally expect, with only minor, occasional problems

Our products are always correct and meet your expectations every time

Our products are clearly superior to the industry standard

1b. Do you have any comments about our product quality?

2. How good is our project management?(Required)

Our project management is very poor, either in terms of responsiveness or our work

Our project management needs improvement

Our project management is generally fine

Our project management is always good

Our project management is excellent, some of the best in the industry

2b. Could you tell us a little more about how well we manage projects for you?

3. How is our on time delivery performance?(Required)

We frequently fail to deliver at the right time

There have been several occasions when we didn't deliver on time

On time delivery has mostly been fine

Our on time delivery has been flawless

Not only is our on time delivery flawless, but we work with you very effectively to schedule things

3b. Do you have any comments about our timeliness?

4. How good are our deliveries in terms of the arrangement of the loads when they arrive? Are they correctly shipped and easily unloaded?*(Required)

Our shipments are often not correctly loaded are are quite difficult or inconvenient to unload

Our shipments have on several occasions been incorrectly loaded

Our shipments are loaded reasonably well

Our shipments are well loaded

Our shipments are flawlessly loaded, there have been no problems with them at all

4b. Could you tell us anything else about how well we load shipments?

Company Name(Required)

Name(Required)

First Last

Email(Required)

Mailing Address for free gift

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Choose your free gift (while supplies last)

Kit Steel Toque

Kit Steel Long Sleeve (Size Large - Orange)

Kit Steel Long Sleeve (Size Large - Black)

Quickbar.ca Long Sleeve (Size Large - Green)

Quickbar.ca Long Sleeve (Size Large - Black)

No gift thanks

2023.04.27-Kit-Steel-Toque-Black

2023.04.27-Kit-Steel-LS-Orange

2023.04.27-Kit-Steel-LS-Black

2024.02.15-Quickbar-Shirt-Green-Crop-1

2024.02.15-Quickbar-Shirt-Black-Crop-1

Thank you for completing our annual customer satisfaction survey. Please choose a free gift as our appreciation for completing our survey and helping us be better. Each item will ship to the address indicated above.

Certifications

CSA Standard W186M

CSA Standard W47.1

ISO 9001:2015 REGISTERED

Certified

CWBREG-English-ISO-9001_2015_BLUE

Kit Steel – Rebar Specialists

100 Downs Drive, Welland Ontario

Sales & General Inquiries : 905-687-0960

Project Management & Operations : 289-455-7490

Email : info@kitsteel.ca

Hours : M-F 6:00 AM - 4:30 PM

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